Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. We are so spoilt that Capella is the only hotel in Singapore we would do a staycation again in the future. See you all again very soon , Dear Javeria, A very warm welcome to Capella Singapore! It’s really not about the material items but more of the fact that there was a difference in the service treatment that made us question - is our honeymoon any less special?? Warm Regards, Fernando Gibaja General Manager Capella Singapore, Tripadvisor Plus Subscription Terms & Conditions, Hotels with Complimentary Breakfast in Sentosa Island, Hotels near Floating Bridge at Siloso Beach, Hotels near National Institute of Education. It’s really not about the material items but more of the fact that there was a difference in the service treatment that made us question - is our honeymoon any less special?? Which popular attractions are close to Capella Singapore? We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. Covid 19 - … Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. This is our third stay at the Capella, and we were looking forward to our return – this time opting for the villa so that we could bring our pet along. We certainly hope that the regrettable experiences will not deter you from returning to Capella Singapore and that you will allow us another opportunity to be of service to you and your partner and display not only the corrective measures we have taken but also the warm and friendly service for which we have become renown for. Are there opportunities to exercise at Capella Singapore? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We can only implore you to bear with us on this occasion for the less than perfect experience and the undue distress we have caused during the course of your stay. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. See more questions & answers about this hotel from the Tripadvisor community. Yes, dry cleaning and laundry service are offered to guests. It was our pleasure to host you and your family and we look forward to welcoming you back to Capella Singapore. So if you intend to come here for a honeymoon, I’d say.. manage your expectations and pray for good luck. We look forward to welcoming you back as a family soon. Special mention to our housekeeper Luca, for keeping our room clean. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Largest landscaping at 33 acres of land. Is parking available at Capella Singapore? Capella Singapore, Sentosa Island: 2,409 Hotel Reviews, 3,247 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Yes, it is 0.5 miles away from the center of Sentosa Island. They even noticed that my mom was feeling cold so they offered her hot drinks & offered her a shawl. You guys made our stay extremely memorable – THANK YOU so much for taking such good care of us. Nearby facilities include a golf course, family and kids-friendly attractions. However that said, we would expect abit more from a Capella hotel. more. Which popular attractions are close to Capella Singapore? I am really pleased to hear that we've exceeded your expectations, especially by the actions of Mahesh and Jong Hann! You guys made our stay extremely memorable – THANK YOU so much for taking such good care of us. Which room amenities are available at Capella Singapore? It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. What food & drink options are available at Capella Singapore? The whole wedding was just beautiful. Despite the current strict pandemic measures in place, we had such a great time. I'm sure the team will be very heartened to hear about your praises, especially Kalai, Murni and Aunty Hoon! I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. Yes, Capella Singapore offers an airport shuttle for guests. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,432 traveller reviews, 3,272 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 … This hotel also has a butler assigned to each guest on arrival, a fleet of Mercedes and Rolls-Royce Phantoms, and an excellent spa. Please see our partners for more details. Is Capella Singapore located near the city center? Beyond that, we had a mostly comfortable stay and look forward to returning eventually. Capella Singapore: Capella staycay 2020 - Read 2,408 reviews, view 2,771 traveller photos, and find great deals for Capella Singapore at Tripadvisor. What are some restaurants close to Capella Singapore? lovely restaurants and bar. Top room amenities include a minibar, air conditioning, and a flat screen TV. It was our pleasure to host you and your family and we look forward to welcoming you back to Capella Singapore. Warm Regards, Fernando Gibaja General Manager Capella Singapore. Airport shuttle available for an additional charge. The staff & service makes all the difference! Response from Fernando Gibaja, General Manager at Capella Singapore, Review collected in partnership with this hotel. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. In addition, we called to request for a late checkout but were informed that our latest checkout timing is at 1pm. Warm Regards, Fernando Gibaja General Manager Capella Singapore. Capella Singapore, Sentosa Island: See 2,390 traveller reviews, 3,223 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. Warm Regards, Fernando Gibaja General Manager Capella Singapore, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Floating Bridge at Siloso Beach, Hotels near National Institute of Education. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. Now £444 on Tripadvisor: Capella Singapore, Sentosa Island. It was all excellent! Review of Capella Singapore. Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. We look forward to seeing you again. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. The very friendly and attentive staffs especially Rina, She gives extra her hospitality service before and during our stay. The room was awesome. A soft color palette, hardwood floors, and warm lighting all make rooms even more appealing. It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. There are more places to choose from in the Sentosa Island area. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,414 traveller reviews, 3,248 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … Does Capella Singapore have an airport shuttle? See 2,354 traveller reviews, 3,220 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. 1 The Knolls Sentosa Island, Sentosa Island, 098297 Singapore, Singapore I am really pleased to hear that we've exceeded your expectations, especially by the actions of Mahesh and Jong Hann! a villa, plus champagne was provided to them as well. You can request this in the next step. It was our pleasure to host you and I'm very pleased to hear that we've exceeded your expectations. See 2,432 traveler reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Reviewed September 25, 2019. Which room amenities are available at Capella Singapore? Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. I have since taken this up with the respective departments to ensure that we prevent another similar incident. Nearby facilities include a golf course, family and kids-friendly attractions. I have since taken this up with the respective departments to ensure that we prevent another similar incident. However, for a special occasion, I definitely expected a lot more from the service standards. I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. I attended the wedding of my cousin last Sunday. We chose the Capella SIngapore as our destination, and the overall experience is incredible. Yes, it is 0.8 km away from the centre of Sentosa Island. What are some of the property amenities at Capella Singapore? Beachfront Airport shuttle. Taxes and fees that are shown are estimates only. It was all excellent! Does Capella Singapore offer any business services? Please come back whenever you need a relaxing getaway from the city. If it were a normal stay, I would say the standards at Capella are definitely a cut above the rest. Dear tiffseah, Thank you for choosing to stay at Capella Singapore for your honeymoon. See more questions & answers about this hotel from the Tripadvisor community. It's based on a self-evaluation by the property. Yes, free parking and valet parking are available to guests. Yes, free parking and valet parking are available to guests. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,414 traveller reviews, 3,248 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in … The Capella Singapore offers an inspiring natural setting while providing easy access to Singapore's financial and shopping districts. I'm sure the team will be very heartened to hear about your praises, especially Rina! Are there opportunities to exercise at Capella Singapore? I'm sure the team will be very heartened to hear about your praises, especially Rina! Capella Singapore, Sentosa Island: See 2,409 traveller reviews, 3,247 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. The hotel features suites and villas that are ideal for an extravagant experience. The very friendly and attentive staffs especially Rina, She gives extra her hospitality service before and during our stay. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. We recommend calling ahead to confirm details. Property is on or right next to the beach. Special mention to our housekeeper Luca, for keeping our room clean. However, for a special occasion, I definitely expected a lot more from the service standards. Own or manage this property? Yet, when the other couple assisted to ask for late checkout till 2:30pm for us, the late checkout was miraculously approved. Beachfront Airport shuttle. Taxes and fees that are shown are estimates only. Library lounge area to … Capella Singapore, Sentosa Island: Bekijk 2.332 beoordelingen, 3.209 foto's en aanbiedingen voor Capella Singapore, gewaardeerd als nr.2 van 17 hotels in Sentosa Island en … Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Airport shuttle available at an additional charge. We’ll even let you know about secret offers and sales when you sign up to our emails. Nearby attractions include Fort Siloso (0.3 miles), Floating Bridge at Siloso Beach (0.2 miles), and HydroDash (0.2 miles). Are any cleaning services offered at Capella Singapore? Please see our partners for more details. Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. What are some of the property amenities at Capella Singapore? What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. This is the kind of service that sets Capella apart from other hotel brands! Property is on the beach or right next to it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Capella Singapore, Sentosa Island: See 2,414 traveller reviews, 3,248 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. Thank you for your kind words and understanding. Architecturally designed by Sir Norman Foster. It felt like the service standards were inconsistent and we unluckily had the short end of the stick. Capella Singapore, Sentosa Island: See 2,397 traveller reviews, 3,224 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. The location, away from mainland Singapore, is quiet and relaxed. Capella Singapore, Sentosa Island: 2,432 Hotel Reviews, 3,272 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. See 2,432 traveller reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Dear tiffseah, Thank you for choosing to stay at Capella Singapore for your honeymoon. We did mention that we are here for our honeymoon hence of course we entered the room expecting a nice welcome from the hotel in our room. Is parking available at Capella Singapore? What made our experience so good was the amazing service from the staff - Kalai at the pool/Knolls was excellent and so was Murni at Bob’s Bar and Aunty Hoon during breakfast. Hotel Capella Singapore (SG Clean) Beachfront. Dear Cscapades11, Thank you so much for sharing your wonderful experience with us. a villa, plus champagne was provided to them as well. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The whole wedding was just beautiful. Is Capella Singapore located near the city centre? An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. Are any cleaning services offered at Capella Singapore? Top room amenities include a minibar, air conditioning, and a flat screen TV. Now £444 on Tripadvisor: Capella Singapore, Sentosa Island. Capella Hotel Singapore is a luxury 5-star hotel & resort on Sentosa Island. I thanked you for your suggestion and definitely am looking forward to welcoming you back to our hotel soon! Use this rating to help choose your stay! Warm Regards, Fernando Gibaja General Manager Capella Singapore. 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. If it were a normal stay, I would say the standards at Capella are definitely a cut above the rest. Dear Cscapades11, Thank you so much for sharing your wonderful experience with us. Yes, Capella Singapore offers an airport shuttle for guests. What food & drink options are available at Capella Singapore? We have since addressed the points highlighted with the respective sections to prevent a similar recurrence to you or any other guests. We certainly hope that the regrettable experiences will not deter you from returning to Capella Singapore and that you will allow us another opportunity to be of service to you and your partner and display not only the corrective measures we have taken but also the warm and friendly service for which we have become renown for. Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. We did mention that we are here for our honeymoon hence of course we entered the room expecting a nice welcome from the hotel in our room. Nearby attractions include Fort Siloso (0.4 km), Floating Bridge at Siloso Beach (0.3 km), and HydroDash (0.4 km). Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,432 traveler reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … Yes, dry cleaning and laundry service are offered to guests. Prices are the average nightly price provided by our partners and may not include all taxes and fees. They even noticed that my mom was feeling cold so they offered her hot drinks & offered her a shawl. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,412 traveller reviews, 3,247 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in … We chose the Capella SIngapore as our destination, and the overall experience is incredible. 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. Dear AlfredLy, Thank you for returning to your second home! The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. At Capella, we pride ourselves on offering the highest levels of care and hospitality to all our guests and I'm very sorry that you and your partner had to learn about the experience through another couple. This is the kind of service that sets Capella apart from other hotel brands! Capella Singapore, Sentosa Island: 2,392 Hotel Reviews, 3,223 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor Cscapades11, Thank you so much for taking such good care of us date of 06/12/2020 resort Sentosa. Cousin last Sunday financial and shopping districts stay and look forward to welcoming you to. Addressed the points highlighted with the respective departments to ensure that we exceeded. Pleasure to host you and your partner, and i 'm very pleased to that! Relaxing getaway from the Tripadvisor community a Capella hotel of Sentosa Island measures. 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