The level five tier is by invitation … EB Games is not required to provide you with a copy of your original receipt to facilitate an exchange, refund, insurance or warranty claim. Deal: EB Games - 50% Extra Game Trade-in Value for your Birthday (Level 3 members), Store: EB Games Australia, Category: Gaming I thought that I would post this deal, since I have seen a few birthday deals posted on here lately, and this was really handy for me, in terms of getting rid of a … EB Games sometimes ups it to 14 or 30 days around Christmas time. There are 4 levels to the EDGE rewards program - the higher your level the better the deals. Can I exchange the game for a game of the same price, can I get my completely money back OR do I give it back to them and get less money than what I paid for? ... that people are not abusing the return policy. Find out how in the table to the right. 19.2 Exclusions The program offers five reward levels. I am a Level 4 VIP member and have shopped with EB Games for a long time but will be shopping with competitors predominantly from now on. EB Games was already in hot water financially and this will ensure that people continue to shop elsewhere. Both Facebook and Twitter have thousands of similar stories and as of yet EB Games still has not issued a formal statement acknowledging these problems or issuing an apology. EB Games return/exchange policy? So today I bought a game (AUD 99.95$) from EB and I don't like it. EB World is a loyalty program founded in 2011. In such cases, EB Games may, at its absolute discretion, provide you with an exchange to the current value of the merchandise. 2 months ago, I was told that it was 14 days return on 2nd hand games aswell, but that *may* have just been as it was in the middle of the large sale. Great customer service!! Enjoy the benefits of a Platinum EDGE membership for only $9.99. These customers are not strictly chosen for their carrot balance, they have been pinpointed for being ‘the best of the best’ EB … Want to skip levels? Cyberpunk 2077 refunds are being accepted by local retailers JB Hi-Fi and EB Games, due to the state of the game's performance on consoles. ... amount of money needed to level to level 4. See a sales associate in-store for details. When I walk in to an EB games I immediately know who is staff and who isn’t. You’ve got until August 30th to give them your details, before your personalised pack will arrive later this year. EDGE members get additional trade credit depending on their level in the program. You progress through these levels by collecting points. There is no excuse for todays behaviour so don't go trying to … EB Games exclusive Level 5 EB World membership scheme is back for another year. EB World. 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