What happened? Once the lock is set, there is no way to open it without the combination. If you believe your lock is defective please visit our Contact Us Page and fill out the contact form. We use these cookies to enhance your user experience, improve the quality of our site, and to show you marketing that is more likely to be relevant to your interests. Q: Master Lock's' lock does not function. To help inform The Client Website provide this notice explaining Company's online information practices and the choices The User can make about the collection and use of information The User of company services submit or www.masterlock.com collect through Master Lock's' website and Master Lock's' other related mobile websites, services, tools, mobile applications and other applications to which this Privacy Notice is linked (the "Site"). About Our Service. We pride ourselves on our accessibilty and customer service. 99% of the time the lock is working perfectly, but consumers have forgotten their combination. Here are the instructions for changing the combination on The Customer's model 643D lock. During this rapidly evolving time, we’re taking the necessary precautions to help reduce the spread of COVID-19 in our communities and our facilities while continuing to meet our customers’ needs. For Master Lock and American Lock products Call 1-800-778-2217 | Match My Key | Keyed Alike Padlocks | Combination Locks | Safety Lockout | Commercial Security | High Security | Locker Locks | Government Locks A customer service representative will contact you. Customer was satisfied with that resolution and the replacement order has been placed in our system. If you lose or forget your combination, just give us a call and we'll be happy to provide it for you. Thank you for contacting Master Lock. click here. Searching for MASTER LOCK products? Do you have something to say about Master Lock? Master Lock offers a warranty on its padlocks, including key, combination, and electronic locks (including the battery) and the length of warranty is determined by the product number of The User's lock. We also allow third parties, including our advertising partners, to place cookies on our websites. Skip to content. Master Lock Company continues to be the industry leader in portable security products by building on its already reputable quality and selection. 99% of the time the lock is working perfectly, but consumers have forgotten their combination. The product list of Master Lock except featured padlocks includes School Locks, ADA Security Products, Institutional Locks, Vehicle as well as Towing Security. Contact Master Lock Customer Service … Contact Us — MasterLocks.com. For the latest information and resources regarding COVID-19, please visit the World Health Organization website. At Master Lock, the health and safety of our associates is always a priority. What can we help you with. For Master Lock and American Lock products Call 1-800-778-2217 | Match My Key | Keyed Alike Padlocks | Combination Locks | Safety Lockout | Commercial Security | High Security | Locker Locks | … United States. You can call Master Lock at (800) 227-9599 toll free number, write an email, fill out a contact form on their website www.masterlock.com, or write a letter to Master … The Site is owned and operated by Master Lock Company LLC. Contact Master Lock customer service. At Master Lock, the health and safety of our associates is always a priority. … It was just over the one year Canadian Tire in store warranty (from where it was purchsed) and their store manager in Fort Master Lock Set - Customer Service Story - iRV2 … A remittance request will accompany your keys. Oak Creek, Wisconsin 53154. 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