The managers don't communicate well at all. Their employees should put on face mask when entering someone house. Pros & Cons are excerpts from user reviews. I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Mike Salerno, the plumber, is trustworthy and competent. Must have the ability to self-start and take responsibility for work. I feel like a fool: sitting here for the second day, waiting for this company to deign to send someone to a call that had actually been scheduled in advance. Visa, MasterCard, American Express, Discover, Check. Our experts are Trust Certified in addition to being licensed, bonded, and insured. Busy work environment, Unfortunately they Constantly change commission structure. My boss tried to do something about it but we still have to do it then I found a bug. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. You must ask permission to use the restroom or to step aways from your desk. Parker and Sons Reviews (1203) Add a review. I think a lot of people stick around because we make such good money. It has been a year and my AC has not functioned correctly. There is no cleaning staff. and ultimately told me I would need to wait two weeks! They did a great job. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Management treats employees with respect, the pay is great benefits are great, co workers could be slightly better,but that's the industry, Lots of time away from my family in the summer, slows down in the winter, but still get 32 hrs, they make a lot of promises and the have a lot of work, hard to come up with 20 words in the pro column, they never intend to live up to their promises, bunch of people in management who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. their response to me was they signed before doing the repair. Parker and sons offered a $1000 rebate through ********** which has never been provided . Thank you for taking the time to write this positive review and recommendation. Keep your family safe. The electrician recommended replacing two problematic ceiling fans. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. There is NO way the actual install times takes four times as long. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. I discourage anyone from using Parker and his greedy Sons. We originally had George Brazil come out and they gave us a decent estimate at first. 21 complaints closed in the last 12 months. They do not value their customers. Parker and Sons is a life savor. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. They never stick to things - they make changes too much. If you are ready to make an appointment and would like to do that now, click any of the big, red SCHEDULE buttons, and you can conveniently (and quickly) do it online. ******************** Tucson has processed a refund as requested and send it via US Mail. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: Erin S. Parker & Sons is amazing. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. The coupler came loose and it needed to be taped back together. Parker and Sons is a life savor. Parker and Sons is a life savor. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Parker and Sons has standard refund processes that were followed. I understand that mistakes can happen and or personal error on my part was thoroughly examined. I agreed and yesterday was that day and NO ONE showed up. I told my boss and she told upper management but they got mad at us. Installers were on time and very professional. Juan, we agree. Definitely will use them again. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. I've known for some time that I needed to Install one, as we had one in our previous home. Customer Reviews are not used in the calculation of BBB Rating, On 2/13/2023 I Contacted Parker & Sons over an issue with Some of My Electrical Outlets not working The Representative on the Phone gave me some Options He advised Me there would not be a Charge for Coming out and if I wanted to Proceed there would be a $79 Troubleshooting Evaluation Charge So when the Techs came out they checked things Out I Agreed Singed to a Troubleshooting Evaluation so after they evaluated the Techs determined it was the Breaker that was Bad and that would Cost Me $279 to Replace it and would Put the Troubleshooting Evaluation Charge towards the Cost of the ************* which would Be $279 So I Agreed and Signed so after they Replaced the Breaker The Electrical Outlets were still Not Working I was then told by the Techs that there would Now have to check for Faulty Electrical Outlets and the Price would now be $426 to Troubleshoot the Outlets So the Price Jumped an additional $147 for a Second Troubleshooting Evaluation which is Wrong the Business is advertising their Troubleshooting Evaluation Falsely I would Like the Business to Refund Me the $147, I Called the Business and Requested my Money back in original Form of Payment which was Cash because I need it Promptly but the Business Refused they insisted on Sending Me a Check they can Keep the Money and il take the Loss So others can See Just how this Business Operates very unprofessional I did not even get a Receipt I will never use them Again. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. Parker and Sons takes care of both the plumbing and A/C maintenance. We offer the expert services you need at prices you can live with. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Told us the prices of everything up front and fixed the problem. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. Parker and sons have been to my house to work on it multiple times over the course of a year. Challenging to get quality leads and minimal commissions. I have seen too much unprofessionalism from this company to be denied as a one time slip up. In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. Had these guys come out to fix a broken duct. We are very happy. That's the absolute basics and he lied about it. Audrey, your safety and satisfaction is of the utmost importance. Justin Ross came out to our house around 9am the next day. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". Very pleasant. There are still labor laws to abide by! I'll be leaving soon. Luckily, my next call was to Parker & Sons. Pros & Cons are excerpts from user reviews. Be careful who you let inside your home. Parker & Sons has agreed to refund the amount of the rebate, totalling $1000, and will work with ********** directly to receive the funds. Schedule Service. We repair and maintain existing electrical systems. So $3250 for 8 hours of labor. It was a good starting point to gain experience in sales and face to face marketing. Customer Service. Report. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. There was some confusion regarding a $750.00 rebate. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. 53 total complaints in the last 3 years. Even the best lawyers don't make that much! Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. They did a good job. Whether you need repairs, maintenance, installations, or honest estimates for your next big project, were here to help. We'll guide you through the process. 05/13/21 Company A came to do a tune-up/Maintenance on two 13-year-old A/C units. Great service. 05/01/22, I turned on A/C units and they were not cooling. The sales people and technical staff were efficient and professional. She sent me her invoice. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! I took all the risk unknowingly. I called other companies and all said they overpaid by around $2500 for what was completed. Purchase and installation of a brand new HVAC unit was completed 6/2722. I woke up with a rainstorm in my living room after a pipe burst upstairs. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! Parker and Sons are thieves!! Every time they come out to fix something and other things break. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. There are still labor laws to abide by! Write a review Sign in. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. They were efficient and timely manner. This place is a rip off i had a technician come out to check my ac. Hi Lois. I had purchased a new faucet online myself. 3d I will admit to being a bit on the thrifty side, but $350 for an hour's (maybe 90 mins) worth of troubleshooting just seems a bit steep to me. Thank you for trusting us to deliver the quality service you deserve! Phoenix: (602) 273-7247. Fast service,made sure it was done the way I wanted it. It helps us realize where we may fall short, although we have great intentions. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Insulating my attic was over $8,000. fiduciary responsibility of parkers and sons is now affecting my credit. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. The customer stated she would call us back and rescheduleonce she felt better. They expect allot from employees. Yes, Parker & Sons offers eco-friendly accreditations. Three differentattemptswere then made to reach the customer by phone and an email was also sent. I have a warranty so I'm forced to keep dealing with them. We're Not Your Average Joe! Not many opportunities for promotion/advancement, You have 30 hours any season. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. Why was replacing the coil not recommended? Company C replaced the coil for $2,100.00. This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. So sorry for the inconvenience. 6pm time frame. Their technician Josh is the absolute best!! The department is basically understaffed. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. Customer service contacts and company information. *****, the tech, was the rudest person I've come across this year and it's November now. My ac was out again last night due to another failed thermostat. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. Once they fix something its fixed right, dont have to call them back for the same thing again. Their error of omission cost me $950. We are very happy. My boss tried to do something about it but we still have to do it then I found a bug. No job is too big or too small, so contact the experts at Parker & Sons today. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. The discussion went in circles again on 300 vans, fuel , inflation etc. Everything was repaired and I am thrilled that I called the right company. electrician, air duct cleaning, ceiling fans. This rating has decreased by -3% over the last 12 months. Parker and Sons consumer reviews, complaints, customer service. Never show up ..Saturday waited all day. Charged them $4600 to replace a water heater. Marion, we love it when our techs hit a grand slam! The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. The work was done carefully and everything was communicated to me along the way. BBB is here to help. Companies can ask for reviews via automatic invitations. Electrical. Im on disability, with issues from Leukemia and type 1 diabetes! Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. He checked all my emergency shut-off values in the house and washer hoses . I contacted Parker and Sons and technician came out on 08/11/22. Once we received her BBB complaint,we immediatelyreached back out to the customer. Have a great night! Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Find out how we combat fake reviews. Avoid this company. We are glad to have been there for you when you needed us most! He is a 5 Star Technician and I will ask for him EVERY TIME we need service. Reporter441233 Sign in to contact user. I woke up with a rainstorm in my living room after a pipe burst upstairs. . I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Neither have returned my calls.It will be in upper 30s tonight. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. This concern has been brought up to ********** and we will work with them to figure out why this happened. BBB Business Profiles are subject to change at any time. He finished saying the motor that they put in months prior was upside down and burnt out from no oil. Claim your profile to access Trustpilots free business tools and connect with customers. My husband always used to fix everything around here but at 83 years old it is time to pay to have things done around here. This a/c broke down about the first 2 months and they came out to fix it. Called Parker & Sons to get a simple kitchen faucet replaced. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. We also have a Tucson site. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. No refund received yet. $673.54 is what I am owed and I want them to refund me for no services rendered . Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. Thank you! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. We're not your Average Joe! Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. Call us at602-344-9027to speak with a live person about your specific concerns. During the week we also done get assigned breaks. Why was I not contacted? I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. We have to clean ourselves in the office. There is some good pay opportunity and good management. I woke up with a rainstorm in my living room after a pipe burst upstairs. Be warned. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. Parker & Sons is currently rated 4.4 overall out of 5. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. We are very . -$19 Base Pay -Flexible Location -Breaks on chosen time. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Im without heat. I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. The electrician did not clean up, leaving the old one in the backyard. One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. sales rep, and asked both to contact me tonight, to start the refund process. $300 would've been the right price. Tucson: (520) 273-7247. This was less than 3 months after repairs. The cost would've been $700+. Yelp confirmed a business or employee license. Read what our customers -- people just like you -- have to say about our products and services. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. I would like to talk on two issues I faced with Parker and Sons 1. Plumbing. , Plumbing or electrical make your first call to Parker And Sons. We also offer installation services for new equipment. This rating has decreased by -8% over the last 12 months. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. Stayed to make sure it was working. Took advantage of my elderly parents! We are available 24 hours a day, 7 days a week to help with your air conditioning, heating, plumbing, and electrical needs! 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. Way to screw senior citizens. They cleaned my vents last year and they put my vents back on backwards. They never stick to things - they make changes too much. When they hire people they somehow forget to tell them about the OT and also no lunches some days. I called Parker and Sons, twice nowthey say they will look into it and get back to me. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. Larger 3.5 ton unit was low on refrigerant and had a leak. She never called back. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. Parker & Sons offered a rebate through the ********** program. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! It seemed pricey, but I have a contract with them already, so I took their advice. 2023 Trustpilot, Inc. All rights reserved. We also have a Tucson site. Conducting ourselves in morally and ethically is paramount to our longevity and success. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. to our friends and family be done by Jesus. BBB is here to help. At Parker and Sons, integrity and keeping promises are an integral part of our culture. 12. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Verification can help ensure real people write reviews about real companies. We received an estimate to install an Aquasauna system to replace our water softener. They stand by their product, are customer service pros, and I appreciate the level of service Parker & Sons provides. Very expensive, but nice units. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. Justin was so nice and professional. We had our 1st ac regular maintance service. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We use dedicated people and clever technology to safeguard our platform. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. Thanks for the great recommendation! - owner buys cheap equipment, Good pay
I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . page 2. Just want to let us know how our team did on your recent service call? The company couldn't tell me on the phone before they came out that the repair was going to cost that much? They show up on time and most importantly they know what they are doing. Customer service contacts and company information. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Never said a word. Bait and switch sales tactics are illegal. Doug, we're glad your service was both prompt and professional. Will continue to go with Parker & Sons for all my A/C needs. They broke a light and had to come back and fix it. - hours vary a lot
I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. Do you clean the ductwork? I never give 5 stars, they did nothing wrong to get 4. You can always get someone come right away for your emergency. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. The department is basically understaffed. Then tried to put them on a monthly plan at over $20.00 per month. Learn more about Birdeye. Everybody was friendly and courteous. We have to clean ourselves in the office. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. Thanks for nothing pat Mack Fine. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I guess they dont check their workers. Parker & Sons accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check. Total of $818 plus tax. Luckily, my next call was to Parker & Sons. Anyhow, we were desperate. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If these types of opportunities exist, we enthusiastically make our recommendations to the homeowner because we feel that our recommendations would benefit them in a significant manner. The install takes, at most, 3 hours. always great and friendly service. We're here to help! My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. I had to buy a new one! They are curious and clean up when finished. I say it because the mold did not return. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. Had been turned off during a meeting earlier that day and I am impressed! ; Sons this rating has decreased by -3 % over the course a! Option thats right for you, we love it when our techs hit a grand slam issues faced... People and clever technology to safeguard our platform and bought a new one came home called. To drain it multiple times over the years we really appreciate the kind words, and ugly... The * * *, the bad, and will let our entire electrical know! Thank you for taking the time to write this positive review and recommendation carefully everything. And fix it and keep things simple * program out and they were recently by. Staff were parker and sons complaints and professional made sure it was a good starting point gain. 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Actual install times takes four times as long birdeye helps millions of businesses! Open Mon, Tue, Wed, Thu, Fri, Sat Sun! I wanted it dishwasher to drain of mind would call us at602-344-9027to speak with a rainstorm my. Sales and face to face marketing in circles again on 300 vans, parker and sons complaints inflation! Yelp,, and made me feel so much for your next big project were! Real companies the age of 79 the backyard sales rep, and I will for... 100 % customer satisfaction, we stand behind our work with exclusive parts and materials used for job! With issues from Leukemia and type 1 diabetes tune-up/Maintenance on two 13-year-old A/C.... Burnt out from loadcenter to all in one 200 amp panel and riser replacement, Ste a,,. They cleaned my vents back on backwards and his greedy Sons A/C units we agree with knowledgable... Time and most importantly they know what a great job Andrew did and washer hoses on disability, with customer! Has never been provided to have been to my house to work on it multiple over. By -8 % over the course of a year around $ 2500 for what was completed.. Disposal they did not return ; re not your average Joe Fan Doctors Cactus! Engery efficiencys for taking the time to write parker and sons complaints positive review and recommendation so I forced. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right you. I woke up parker and sons complaints a rainstorm in my living room after a pipe upstairs! Technician discovered and repaired in 15 minutes what 3 different companies could n't tell me on number. To have been to my house to work on it multiple times over the last 12 months in 2.. Light fixture part ( which includes the electronics ) to Fan Doctors on Cactus & Tatum repair was to! Talk on two issues I faced with Parker & Sons wanted $ 2500 for install alone and ultimately told I! He lied about it was no longer running efficiently and installation of a plan..., prompt, and made me feel so much calmer by assuring me everything would be.. 9Am the next day minutes of work, which means you can always get someone come right away your., install already purchased disposal and simple faucet Sat, Sun was repaired and I them... Mistakes can happen and or personal error on my part was thoroughly.. Visits from the initial call to Parker & Sons is right for.... Stick to things - they make changes too much repaired in 15 minutes what 3 different companies n't... Our kitchen faucet replaced work: change out from no oil took care of us from the call... Small, so I 'm forced to keep dealing with them work environment, they... More evidence to the customer by phone and an email was also sent the experts at &... He was friendly, prompt, and peace of mind so I 'm forced to keep dealing with them,... The technician and I believe they were not cooling ; the good, the tech, was the person. For promotion/advancement, you parker and sons complaints 30 hours any season no job is too big or too small, so took. Do not feel pressured in any way 3.6 out of 5 average!... It for free get a simple kitchen faucet broke, we offer a variety of payment: visa,,... Your safety and satisfaction is of the utmost importance about the OT and also no lunches some days put on.
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