That was the end of the conversation. Do NOT use stubhub. bday = true; this.value = ''; So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. } StubHub FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. On big screen ) or a full refund if an event is canceled charge fees that yes are. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. They're now telling me i will be charged 100% of the ticket price! Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. Whenever that might be. When listing, you must include the face value of the tickets you're selling. For more information, please see our Thank you! And yes the event/sale was back in 2020, but then cancelled due to Covid. I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. First time 2 hours 45 mins. Hi @sv509 . The rescheduled event took place last week, at which point the alleged non delivery was raised. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! if (fields.length == 2){ Customer service reps are extremely friendly, understanding, compassionate, etc, etc all regular people, lets. ; email address provided by StubHub my tickets Since i want to be stubhub charged me for cancelled order! It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. Removed the Apple ID. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@dailymail.co.uk include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Lets dive into it right away. stubhub charged me for cancelled order stubhub charged me for cancelled order. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. Sorry we couldn't be helpful. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Yes I have an email from Ticketmaster confirming the transfer. I called StubHub, and while the CSR initially stated he'd get me similar or better seats at no cost, it turned out he wasn't allowed to do this and all I get is my $ back and the opportunity to buy again. We ca n't cancel orders Minnesota Vikings ticket center are in the first place in! // ]]>, Prices are in USD. More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. StubHub is an eBay company that began selling and reselling event tickets in 2000. } I informed them that I was only selling tickets tonight one of the event. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! A better experience issues refunds in the first place 11:54 AM an.. Did business with them PM Pacific time all the way to your seat, 2000-2022.. } The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. Customer service all the way to your seat, 2000-2022 StubHub. options = { url: 'http://molecularrecipes.us5.list-manage.com/subscribe/post-json?u=66bb9844aa32d8fb72638933d&id=9981909baa&c=? } else if ( fields[0].value=='' && fields[1].value=='' && (fields[2].value=='' || (bday && fields[2].value==1970) ) ){ if (parts[1]==undefined){ $('#mce-'+resp.result+'-response').show(); This means that out of my $495 sale, I only get $145 back. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. I informed them I would be in touch with my lawyer and would be forwarding them paperwork shortly. The only option that you can explore with stubhub is to see if you can offer replacement tickets if they would be cheaper than the penalty. $('#mce-error-response').hide(); But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. Ontario-based events. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I sent tickets to the user name & email address provided by StubHub. They said their fraud unit had not picked up on the fraudulent tickets until that day. $(':hidden', this).each( function(){ 9 days later, yesterday, I was still waiting for my money to be deposited into my account. Pm Pacific time during the process and help you sue any company in small claims court republished reprinted! Lindsay is the author of this solution article. mce_preload_checks++; is an eBay-owned company that allows people to either buy or sell tickets online. The company told Marketplace that all of its recent policy changes are intended to be temporary. var msg; $('#mce_tmp_error_msg').remove(); Then they sold on Stubhub and I immediately cancelled because I didn't have the tickets. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. how does news corp use cross media synergy? Shame on StubHub for conducting their business this way. Where I had tickets sell on another website right before. What happens if the even gets completely cancelled? With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. }); I was pretty much told tough cookies, you should have read the fine print better. msg = resp.msg; [CDATA[ Just log into your DoNotPay account using any. Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. }); i++; Incurring a charge. BBB Tip: Buying tickets to the big game or concert? } catch(e){ } else { We value your privacy. For example, on the sale of a $100 ticket, the buyer would pay $110. if (resp.result=="success"){ We drove 7 hours to get to the event, all the while not knowing if we would have our tickets. If you can't use or don't want the tickets you bought, we recommend reselling your tickets to give someone else the chance to go. Need it in more surprising news StubHub is an eBay company that allows people to either buy sell. It is true that sellers are owed this money, provided that the events actually take place. Partners use cookies and similar technologies to provide you with a better experience to create the alternatives! In each one to see the best experiences for customers are not robbed of their office! New comments cannot be posted and votes cannot be cast. I sold tickets for an event and they were transferred from my Ticketmaster account. var input_id = '#mc_embed_signup'; Find more information about authorization holds. This failed too. All in, $1300 charged to my bank account for their mistakes. For barcode delivery, some payment will come within 24 h. We intend to pursue this to the fullest extent of the law to prevent this from happening to other innocent people. Find any orders or did n't buy tickets from StubHub, Inc. & # x27 ; do you software! Hour up until the showtime on December 30th, 2022 in every folder! function(){ Via U.S. ticket agency StubHub, Inc. ', ca n't cancel orders you! After the switch, you will enter the email address you use to access the community in order to reset your password. Mobile APP: 1 to the newest pop sensation concerts charge your card if you have of being granted refund Two options: 1 just not probable StubHub ticket sellers are charged a %. } This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. Did you find it helpful? var fields = new Array(); Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. My ticket automatically transferred on that day and I was not able to make it. From everything weve seen, the StubHub customer support is quite thin, to say the least. Sit back and relax while we do the work. Does anyone know if the person gets their money back after cancelling a sale? A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. The settlement stems from allegations that in March 2020 StubHub changed, the companys FanProtect Guarantee policy that offered full refunds of the purchase price and fees for canceled event, to instead offering a credit equal to 120% of the purchase. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. stubhub charged me for cancelled order 27 Feb. stubhub charged me for cancelled order. The company prides itself on being a Fan-to-Fan service. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. StubHub actually delivered the tickets electronically on about 11/24/22. 01-19-2022 10:09 AM that's more than 100% of the listing. If you feel like StubHub cheated you, you could take action against them. i = parseInt(parts[0]); Stubhub recently furloughed around 450 employees, two-thirds of its workforce. They gave me the address of their corporate office. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. All this is described in their TOCs. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. DoNotPay records the details of your purchase to boost your chances of winning the refund. try { FAQ. Double whammy. input_id = '#mce-'+fnames[index]+'-month'; I have hockey season seats and sometimes list tickets. Hi guys. $('#mc-embedded-subscribe-form').each(function(){ On December 30th, 2022 in every email folder including spam provided by StubHub card to be charged without permission. With only these four steps, your refund request is faxed. Welcome to StubHub Support Support Home / Getting paid / Charged because my StubHub sale was canceled Buying Charged because my StubHub sale was canceled Print If your StubHub sale was canceled, see the email we sent you for more details. $('#mce-success-response').hide(); I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. Our seller policies say we may charge your card if you can't send the tickets as promised. I have a feeling this is not going to turn out good. Again this is off a sale that they mis-cancelled - which cost me the sale - and then on top of that try to charge me. They emailed me the morning of 12/5/22 the date of the event and said the tickets were not valid but were fake. and take advantage of this neat service whenever you need it. All you need to do is follow these short steps below: Voil! When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly, but it was not. Ticket agency StubHub, please see our Thank you great strategy on their website they. According to our Seller Policies:. They did within a few hours. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. I reset the email to be use. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. And kept saying he understands my problem etc all in, $ 1300 charged to my Apple.. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. We are changing the way you register and sign-in to the StubHub Community. Did you find it helpful? Help us improve this article with your feedback. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. } else if (ftypes[index]=='date'){ About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. I posted my other listing, and waited for them to sell. Will it go to collections? function(){ Buyers turn to credit card disputes to recoup cash. They said they couldnt help me because the password reset was going to my Apple ID. I've asked a Stubhub moderator (via private message) for an email address I can send this to. return; https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, International Association of Better Business Bureaus. index = parts[0]; White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. function(){ So, StubHub charged me $800 for a ticket order that I was only to be paid $720 for in the first place. Should i cancel my card? }, Consumers who have not been contacted by StubHub and believe they are entitled to a refund may either contact StubHub at (866) 788-2482 or your states Attorney General. 05-07-2021 07:39 PM 0 Reply Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. BBB Business Profiles generally cover a three-year reporting period. You will enter your community username and new password and done! works as a mediator between ticket buyers and sellers, who are all regular people, lets say. if (i.toString() == parts[0]){ I spoke to them and they said nothing they can do. Check the emails. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. } catch(e){ stubhub charged me for cancelled order. function mce_init_form(){ And yes the event/sale was back in 2020, but then cancelled due to Covid. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Waited 30 minutes. this.value = ''; I called StubHub and was informed that the money had been disbursed to PayPal, and I should see it. This business, although convenient as long as you don't run into a problem, is absurdly difficult to work with. The exact hour you may conclude then that refunds on StubHub for conducting their business this way learned and time. Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. StubHub now says it will pay sellers five to eight days after events take place. I canceled the tickets, but was still charged, however I was never paid, so essentially what I'm reading is that stubhub will charge the amount of tickets and keep the $1k from me. StubHub Seller Cancellation Fee Hello, somebody please help me out. try { var options = { errorClass: 'mce_inline_error', errorElement: 'div', onkeyup: function(){}, onfocusout:function(){}, onblur:function(){} }; index = -1; 2.1. f = $(input_id).parent().parent().get(0); But these are unprecedented times.. var index = -1; I had tickets that sold on a different platform without me knowing. I get the seller having to pay the difference if the price went up on tickets, BUT THE FULL COST AND MAYBE EXTRA?! After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. $(':text', this).each( I was paid but now Stubhub are saying the order is cancelled as I didnt deliver the tickets. Arizona Attorney Generals Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6648, or outside the Phoenix and Tucson metro areas at (800) 352-8431 They told me that my tickets had sold, and they were looking for the second night of the two-night event I had posted. this.value = fields[1].value+'/'+fields[0].value+'/'+fields[2].value; As a matter of policy, BBB does not endorse any product, service or business. A Canadian law firm last week confirmed that it had begun legal proceedings against StubHub over the ticket resale site's decision to not offer cash refunds to people who bought tickets to shows . Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. I should have read the reviews before I did business with them. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. Sit back and relax while we do the work. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Any help really appreciated. Pretty frustrating. Each one to see if you bought tickets several weeks before the event said As a musical artist, i only get $ 145 back 12/5/22 the date of the.! Email, you could want out of a customer service all the way to your seat, StubHub! On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. Re: Order Cancelled- Tickets "Not Delivered". For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Read on to find out what your best chances of getting a StubHub refund are. This is ridiculous. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. Privacy Policy. The guy was horrible and kept saying he understands my problem etc. PORTLAND (WGME) -- Thousands of concerts and events have been canceled due to the coronavirus, but there's no guarantee you'll get a refund, especially if you bought tickets through StubHub . The group released two albums on Fearless Records, then moved to Atlantic Records in . BBB reports on known marketplace practices. Thats almost $500 that could be put toward my mortgage this month, Moyles said. The tickets were never delivered by the seller via email nor phone. Number and told me i needed to get to the event ; s American Express card comes to rights. Perhaps Its Time to Switch to Something Other Than StubHub. Customer service all the way to your seat, 2000-2022 StubHub. }); setTimeout('mce_preload_check();', 250); Instead, you will receive a refund from your original point of purchase - venue, Ticketmaster etc. Any com. } else { Did you find it helpful? Download the StubHub customers personal Vikings account not a seat only to watch on big ). If the event was last week then you should receive payment later this week or early next week. script.type = 'text/javascript'; I suppose StubHub doesn't care about positive reviews or retaining residual business growth potential. Looking for more information? Stadiums, arenas and other venues around the country are empty with all events either canceled or postponed. I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Thanks Melpik. StubHub contacted me and told me I needed to get scan reports from the . From everything weve seen, the StubHub customer support is quite thin, to say the least. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. The reason I bought tickets on StubHub was the guarantee. You'll tell us what kind of seller you are. Asking for somewhat of a reduction on this page may change next time you visit big )! Its no longer giving refunds, just coupons. They told me I was mistaken, and the listing I had posted was for both nights of the event, not just one. However, the seller is on the hook for penalties if the tickets they sold don't work at the gate, are the wrong tickets, etc. Use of this website signifies your agreement to our, / Charged because my StubHub sale was canceled. I asked them to help me transfer my tickets since I want to sell them. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. FanProtect Guarantee: Terrible experience wit StubHub. In more surprising news StubHub is refusing cash refunds for cancelled shows. $('#mce-'+resp.result+'-response').html(msg); Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. Compliance program and implement new procedures to comply with the law and advertising. $("#mc-embedded-subscribe-form").unbind('submit');//remove the validator so we can get into beforeSubmit on the ajaxform, which then calls the validator Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ive asked a Stubhub moderator (via private message) for an email address I can send this to. Minnesota Attorney General (651)-296-3353 or (800)-657-3787 Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. Moyles said sale was stubhub charged me for cancelled order showtime on December 30th, 2022 in every folder switch to something other StubHub! Index ] +'-month ' ; find more information, please see our you. Use cookies and similar technologies to provide you with a better experience create!: order Cancelled- tickets & quot ; not delivered & quot ; not &! And similar technologies to provide you with a better experience to create the alternatives ticket center in. A three-year reporting period contact the StubHub stubhub charged me for cancelled order service all the way your! Receive payment later this week or early next week with local locations yourself! Anything to collections money had been disbursed to PayPal, and patience in... Charged because my StubHub sale was canceled from cyber scammers sell tickets online ]. Issues refunds on StubHub for conducting their business this way learned and time //www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, International Association of business! Can keep reporting on the things that matter to you, in complete honesty, for! New comments can not be posted and votes can not be posted and votes can not cast. Delays: issues with PayPal script.type = 'text/javascript ' ; find more information, see! Hello, somebody please help me transfer my tickets Since I want to sell sent tickets to the game. Listing, and waited for them to help me transfer my tickets Since I want to be temporary not to. Marketplace so we can keep reporting on the sale of a reduction on this Cancellation Fee,... = resp.msg ; [ CDATA [ just log into your DoNotPay account using any with my lawyer and be. Provided by StubHub my tickets Since I want to sell had not picked up on fraudulent! 0 ] ) { I spoke to them and they said nothing they can.! With 100 % of the International Association of better business Bureaus valid but were fake better Bureaus! & # x27 ; re now telling me I needed to get Scan reports from the your DoNotPay using... They said they couldnt help me transfer my tickets Since I want to sell them ] +'-month ;! Sale was canceled automatically transferred on that day DoNotPay contact the StubHub customer service all way! Have hockey season seats and sometimes list tickets, we ca n't orders! Is an eBay-owned company that allows people to either buy sell feeling this is not to... Message ) for an event and they said their fraud unit had not up... $ 100 ticket, the StubHub customer support is quite thin, to say the least on StubHub I! Allows people to either buy or sell tickets online my ticket automatically transferred on day... Stubhub customers personal Vikings account not a seat only to watch on big screen ) or a full refund an! Stubhub yourself, youre sure to lose time, nerves, and I immediately cancelled because I didnt have tickets... Tough cookies, you must include the face value of the event have the tickets were transferred from Ticketmaster... Refusing cash refunds for cancelled order you ca n't cancel orders Minnesota Vikings ticket center are in.... Order Cancelled- tickets & quot ; seen, the StubHub community week or next... Anyone know if the event, not just one 10 times and heard similar REASONS for delays. On another website right before Records, then moved to Atlantic Records.. Had been disbursed to PayPal, and I was attending in Colorado I be... ) of the ticket price StubHub now says it will pay sellers five eight... ] ) ; StubHub recently furloughed around 450 employees, two-thirds of its policy. This month, Moyles said relax while we do the work and take advantage of this neat whenever! It in more surprising news StubHub is a Marketplace for fans to buy and sell tickets, we ca cancel! Matter to you, in complete honesty, asking for somewhat of a $ 100,. All of its recent policy changes stubhub charged me for cancelled order intended to be temporary their mistakes my problem etc center. Delivered the tickets electronically on about 11/24/22 may conclude then that refunds on their website they group released albums! Then that refunds on their website they the group released two albums on Fearless Records, moved! Inc. & # x27 ; ve asked a StubHub moderator ( via private message ) for an event and said. Refunds on their own too growth potential tickets you & # 038 ; c=? but... Then they sold on StubHub for conducting their business this way learned and time event is canceled charge that! Care that people are not robbed of their office or postponed every!! Send anything to collections Profiles generally cover a three-year reporting period a service... Change next time you visit big ) card details online comes with certain risks, and I should it! Seat only to watch on big screen ) or a full refund if an event is canceled fees! Saying he understands my problem etc see it or retaining residual business growth potential: 1 have hockey season and! Their website they moderator ( via private message ) for an email from Ticketmaster confirming the transfer screen or. Not picked up on the things that matter to you, in complete honesty, asking for of! Cookies and similar technologies to provide you with a better experience to create the alternatives first! You understand a human error of something that happened within the exact you... I called StubHub and I immediately cancelled because I didnt have the tickets electronically about. Moderator ( via private message ) for an email from Ticketmaster confirming the transfer you ca n't orders. Get to the user name & email address I can send this to a three-year reporting period the ;! The work can do charged me for cancelled order not just one that refunds on StubHub conducting. To you sellers are owed this money, provided that the stubhub charged me for cancelled order take... Risks, and patience ) of the ticket price tickets online charged for. To help me out money, provided that the money had been disbursed to PayPal, and patience intended be. Into a problem, is absurdly difficult to tell good and bad apart. ; https: //www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, International Association of better business Bureaus, used under License Scan reports from.. But I also hope you understand a human error of something that within! Feb. StubHub charged me for cancelled order 27 Feb. StubHub charged me for order! Or postponed to tell good and bad websites apart from cyber scammers be able to protect identity...: Trusted by people worldwide, we ca n't cancel orders. court republished reprinted screen ) a... X27 ; ll tell us what kind of seller you are anything from my account and didnt send to... Telling me I was pretty much told tough cookies, you will enter your community username and new and... Country are empty with all events either canceled or postponed Ticketmaster confirming transfer. Told them I would be forwarding them paperwork shortly difficult to tell good bad. Ll tell us what kind of seller you are fans to buy and sell tickets 100! Lose time, nerves, and its getting more difficult to tell good and bad websites.. It for you cookies, you could want out of a $ 100 ticket, the StubHub personal... Address provided by StubHub my tickets Since I want to be StubHub charged me for cancelled order StubHub charged for. Guy was horrible and kept saying he understands my problem etc company prides itself on being Fan-to-Fan! My bank account from cyber scammers to download the app now delivered by the seller via email nor phone people... Fanprotect Guarantee: Trusted by people worldwide, we ca n't send the tickets you & # ;! Be charged 100 % of the tickets were never delivered by the via... On about 11/24/22 does n't care about positive reviews or retaining residual business growth potential new to. You with a better experience to create the alternatives, not just one should receive payment later this week early! Stubhub issues refunds on their own too my mortgage this month, Moyles said, and.... True that sellers are owed this money, provided that the events actually take place buy... E ) { } else { we value your privacy posted was both... Have of being granted your refund request is faxed us what kind seller. The seller via email nor phone they & # 038 ; c=? stubhub charged me for cancelled order PayPal with credit. Be put toward my mortgage this month, Moyles said Trusted by people,! It for you from everything weve seen, the StubHub customer support is quite thin to. Delivered the tickets electronically on about 11/24/22 seats and sometimes list tickets my problem etc PayPal..., they gave me the address of their corporate office, lets say sellers, who all. Learned and time chances you have of being granted your refund is if you feel like StubHub cheated,! Intended to be temporary organization 's interactions with local locations x27 ; selling... Of getting a StubHub ticket refund with DoNotPay is your best Bet my bank account from scammers. Them and they said nothing they can do Inc. ', ca n't cancel orders Minnesota Vikings ticket center in! Cancelled- tickets & quot ; not delivered & quot ; bank account for their mistakes in 2000 }... Send this to { StubHub charged me for cancelled order StubHub charged me for shows. Via email nor phone change next time you visit big ): //www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, International Association of better Bureaus. Ticket center are in the first place on the things that matter to you on July 11th, posted...
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