It arrived yesterday, exactly 2 weeks after it was shipped from China, and I had full tracking right to my door. At this time, these shipping cost tools are limited to US and Canada-based sellers, as well as USPS and Canada Post shipping rates. If you're not aware, there are reciprical agreements between each country's postal services, the sending country gives some money to the receiving country for the job they do of delivering the parcel. Always chose AliExpress Standard or Epacket.....nothing else.... and you will get your items within 2-3 weeks. :), Great, thanks from us too! @ TigersandDragons. If a buyer knows this, they may decide to have their parcel shipped to a different address where someone will actually be present and able to sign for the parcel when a delivery attempt is made. I just assume that the package has been delivered when my customers don't complain. Remember to sign that label/custom form you print. So Canada Post & likely Canada customs did some scanning, and sent that info. Canada Post shouldn't have any involvement. You can send convenient money transfers to loved ones around the world from any Canada Post location. Sending money internationally? Etsy offers calculated rates for certain areas. Therefore these little packages are low priority for them, boxes of parcels can sit for months waiting for Canada Post to "officially" take possession from Canada Customs and do customs clearance, then do the job of delivering. Looking at the value of the items in your shop, your Canadian customers probably did have to pay these fees, as our tax free import limit is very low, $20 CAD. As a Canadian that regularly shops on Etsy and online I can assure you that we often get charged duty. Ali standard and Epacket are not even expensive compared to what we pay here to ship even the smallest of things to our neighbour...... Do you have an ‘epacket’ option in Thailand for shipping to Canada? Don't let the slot of doom thwart your sales. One thing I wanted to clarify and make sure I'm understanding this right -- when I print out Etsy international shipping labels, the customs form is combined on the label. Enjoy 5% Off Purchase Over $5 At Nenia. Don't EVER put gift! Check out our shipping to us selection for the very best in unique or custom, handmade pieces from our shops. The seller was very nice and had refunded at 40 days, and so my mother repaid when it finally showed up. The company said it expanded its current Global Postal Shipping program in response to USPS changes that will reduce tracking on international shipments. I ordered another package on Ali 2 1/2 weeks ago, and tracking shows that it got to Ottawa (where I live) last night, and will be delivered on Monday. E-packet is only available for shipments coming from Hong Kong and China. Dropshippers have been looking to promote trending products and find new products from different marketplaces, which makes dropshipping on Etsy – as well as sourcing products from Etsy – seem attractive. Step #1. 4. You can insure when filling out the label on Etsy if you'd like. You’ll be using the address to receive packages from Etsy. Thank you, thank you !!! I think the vast majority to turn up, but it is possible for shipments to get lost, stolen, damaged (so undeliverable if the address info. If you charge shipping fees, Etsy will take 5% of this. 11-01-2019 09:12 PM. So are the parcels you mail through DHL mail also being delayed? Some parcels slip through and aren't charged, you never know if you'll be lucky, and should expect to pay at least sales tax (pst/gst/hst depending on the buyer's province), a $10 paperwork fee, and sometimes customs duties. We have learned to be paitent, but we sometimes ask for a refund when it's been over 90 days. Lots to remember and figure out. For your information when conversing with Canadian customers: words like priority and express mean different things in each country depending on the services of that postal system. I was hoping that would be the case for your parcels as well. I always ship priority with tracking and a signature required at delivery. I sent via DHL global mail (not express) and Thailand post that package will be sent by Canada post when it arrive to Canada. I believe Etsy does it just one label. I think it's wrong to ask a seller to "fudge" the truth and risk imprisonment for a buyer to not pay what is required by the law of their own government. is unreadable), or temporarily misplaced. - Update your policies, and contact any Canadian customers as soon as they order, letting them know that if they choose the low shipping rate, it will likely take 3-8 weeks to arrive, possibly even longer...due to how Canada Post prioritizes their clearance of international mail. And he also did not inform me that they had put a signature requirement on the package, which is very important to do. Canada Post gets overloaded with low priority mail incoming from Asia, and it ends up sitting in Vancouver for a very long time before it gets delivered. Thanks for all your input. Because if it is signiture required the postman must get the signature and have to scan the package. I haven't ordered from Thailand, but I do order chains from China, sometimes several small samples, and we noticed when packages started taking longer and longer a few years ago. When purchasing an international label, you must enter the total package weight and a customs description that accurately represents all the items in your order. Though the brokering that Canada Post does is not as in depth as what the brokers for courier companies do. that you stick on the package). Etsy has negotiated rates with the post office that are lower than regular rates so shipping on Etsy can save you money! The NAFTA agreement, I'm told, keeps them from paying duty from the US. Another option is to buy third party insurance on the package if you want to continue to use Airmail but want to ensure you are covered in case the package is lost. I ship to Canada from the US all the time. Your Shop > Orders. And with Etsy’s 2.1 million sellers, the marketplace appears to be a goldmine for quality products. @headsets2003 Hello, I wrote that post a year ago before the pandemic. Thailand and China have their own postal services, therefore will not have the same postal services. thanks a bunch you all. You should put this on all your listings, your shop message, etc. They are supposed to be tracking orders Aliexpress now too but they literally never do. Options range from one business day to six to eight weeks. sometimes you get really lucky and your order comes in a week but not very often. Select your carrier (FedEx or USPS in the US and Canada Post in Canada). Note: This article is intended for sellers who set their own shipping rates.If you're in the US or Canada and want your shipping costs calculated for you, check out this Help article on calculated shipping.. As a seller on Etsy, you determine both your shipping rates and destinations on each of your listings. Not something worth even considering. There are simply too many small "parcels", usually little bubble envelopes coming from Asia, than Canada Post staff can handle. The seller did not tell me that there was a tracking number, until I asked where my parcel was. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Access our tools on the go! This isn't unusual, USPS runs into the same issue with their tracked parcels that ship internationally, many countries will not continue the tracking, once they take possession. In my experience, anything over $50 in value gets tagged with duty but if you go to Canadian customs website they incur the right to add duty to anything above the value of $17. They’ve left a note about how to make further arrangements." As for couriers like DHL, you'd have to contact them to find out if there have been changes to their services. If I send via DHL express (quite expensive), it's no problem. Canada Post just ignores to scan the packages. In the Origin Zip Code field, type your zip code (or, more specifically, the zip code from which packages from your shop will ship). There's a few things that we've ordered and never received, one for sure was stolen while in the postal system, because the seller told me that several of his orders mailed the same day as mine were not received. 5. I'm from Canada and usually Canada Post has been good with scanning incoming parcels from outside of Canada. Re: International Shipping from US to Canada. Unfortunately this problem has been going on for a few years now. in Canada, even though the Canada Post website did not. This can make international shipping on Etsy pricier. Thank you for your suggestion. Hmm, my recent experience with Royal Mail from the UK was that Royal Mail's website showed tracking info. Why would a seller NOT offer shipping to Canada? You checked the company’s website and are sure that Etsy or the other e-commerce store you want to purchase from will not ship to Canada. canada post can be very frustrating to deal with on a good day but eventually the items do show up. There’s been some buzz about Etsy dropshipping lately. The US and Canada have a trade agreement, my buyers never get charged duty. I'm starting out with Canada. Your post is extremely helpful Love shoppingon line. I am based in Germany. Currently, there are three methods for shipping internationally on Etsy. Hi Everyone. Are they getting the signature from the customer? - That's no longer on the tracking record. I just received my first order from Canada. There was a problem fetching the translation. Packing and posting multiple orders can be time-consuming, and tracking those orders is a tall order for any seller. when it's delivered. Though on rare ocassions, an order will pop up in the old shorter time (20-30 days). Yes they are definitely using a more reliable service than others. Etsy Shipping Costs Are Cheaper Than The Post Office. That correct when you print them out from Etsy labels the custom info and form is already on there. There are no additional fees from Etsy to use Canada Post shipping labels, outside Etsy’s normal fees (i.e. Use these savvy tips to make the most of Canada Post. I've also heard that EMS postal service will be more of a priority with Canada Post, and will get through Customs quicker. I try to stick to the sellers I know on Aliexpress whose packages always show up fast. Learned that PayPal covers 180 days for  a delivery. I was browsing around other discussions and questions here in the forums. I have many Canadian customers who pay the shipping in order to order my products. I sent by registered airmail (with tracking number) via Thailandpost and DHL global mail. Unless there are some 3rd party insurance companies that cater to Thailand, and other Asian countries (you'd think there would be this sort of business)..the companies that are available to you and I (U-Pic, Insurepost&Shipsurance), only offer insurance to shippers in a handful of countries - Canada, USA, Australia. Though I know that won't help you with the tracking issue, proving to Paypal that a parcel was delivered. included: Our delivery partner tried to deliver your parcel on 28-08-2018 but there didn't seem to be anyone in. We used to have to sign for all these little parcels, which was frustrating, because we would often have to travel to the post office to sign for a parcel worth under $5, that shipped for "free". We have been getting more views from Canada and hate to leaving out our neighbors :). Even though this purchase was last year, the tracking number still works at Royal Mail, this is what it states: 1:05pm Monday 06 August  - Accepted at Post Office, Turin Moor Post office, 3:42am Tuesday 07 August - Item Leaving UK, 04:41am Thursday 09 August - Item ReceivedTORONTO-A, Canada, 07:54pm Tuesday 28 August - Delivery Attempted - No Answer WINNIPEG, Canada **, 11:04am Thursday 06 September - DeliveredWINNIPEG, Canada. There are only 3 couriers available on Etsy Shipping - UPS, FedEx, and Canada Post. Looking at the value of the items in your shop, your Canadian customers probably did have to pay these fees. AliExpress standard now uses a logistics company called UBI for Canada, and UBI and Canada Post have formed a partnership. included: **"Our delivery partner tried to deliver your parcel on 28-08-2018 but there didn't seem to be anyone in. - only ship to Canada with DHL or EMS, set as your shipping price. oh wow. Love your idea of offering DHL it is good for people like me in ordering 3 items. Sorry that I can't be more help than that. So in order of cost and speed our International shipping services are: Small Packet Surface*
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