bartender cash handling proceduresbartender cash handling procedures
3.1 Bartender Open and Close 1. Make sure the cash tracking form has actual cash counted. The first is knowing all the classic cocktails. When developing cash handling procedures departments should always take under consideration the importance of internal controls and segregation of duties and implement these two concepts into the procedures. 5. Receipt cancellation, for example, is a major issue that needs to be addressed. How would you keep yourself busy during a slow night? What alcohol safety training do you have? The particulars of the process may be automated or manual, depending on the setting and the amount of cash involved in the handling and accounting process. Passionate about SEO and Content Marketing, Martial also writes about retail trends and tips for KORONA POS. #progressbar1 li.active:before, #progressbar1 li.active:after{
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The manager in charge should verify and handle the change for the guest. As the restaurant owner, you can choose what happens when discrepancies are found while balancing the cash register. We put together a list of the cocktails every bartender should know which is a part of our bartenders drink guide. But with so many steps in the cash handling process, tracking it all can become overwhelming. 11. Establish a Regular Routine Routine is key with cash handling. Establishing New Cash Collection Points Department heads responsible for existing cash handling locations must submit a Request to Establish a Cash Collection Point form to the Controller's Office for certification purposes. Our bar holds each bartender individually responsible for cash handling. Wipe down your draught beer towers with a clean, warm towel and use a keg-line brush to clean out the ends of the taps themselves. 4. 7. One way to do this is by mastering your cash handling procedures. Lets look at the top cash handling practices that all of your employees should follow. A bartender could have 10, while a host could have 7. Profits just don't walk away on there own, they leave in someone else's pockets. First, they can make a quick property check for any visible damage. When they could be making happy hour drinks or up-selling guests instead. Giving one person all of the control can increase your risk of error. Whether youre writing a bartender job description, coming up with bartender interview questions, considering going to bartending school, in bartending school earning a bartending certificate or license, or learning how to become a bartender on your own, focus on these 7 bartender responsibilities and youll be golden. Turning in the amount of sales rung and keeping any overages found. Keep your safe funds properly balanced at all times. #msform1 {
discrepancies. Only the assigned cashier should be working the register assigned to them. These activities include collecting cash, recording receipts, and reviewing transactions. "Cash handling improves efficiency and security." Before knowing how to build an effective cash handling system, its worth knowing what can potentially lead to cash handling issues. Provide a cash count sheet that documents: - Names of people removing cash from safe. The five principles of good cash handling are Stewardship, Accountability, Segregation of Duties, Physical Security, and Reconciliation. font-size: 13px;
: Different team members responsible for different cash management tasks bring transparency to procedures without jeopardizing security. In fact, successful cash handling comes down to three things: accountability, trustworthy staff, and proper policies. 1. 4. 10. Because when the bar environment isnt organized, it can quickly devolve into chaos. counter-reset: step;
It also helps bars create signature cocktails, which can be huge profit drivers if they take off, especially if they're made using well liquor. Transaction analysts from the Controller's Office may also inquire about cash handling procedures and review practices in the course of their transaction reviews. Create a welcoming environment and know that your drinks are just part of the process. Let's look at the top cash handling practices that all of your employees should follow. Possible Solution #1: Write an IOU. It is also easier to train bartenders if you have a duties checklist ready. left: -50%;
In addition to opening and closing the bar, there are also running bartender side work duties like cleaning and doing maintenance around the bar. You don't need to go to bartending school to know it's not good to make the next person have to work twice as hard. Andrea lives in Toronto with her husband and two young sons. That means our final bartender duty is to become an expert on the food menu. counter-increment: step;
However, it is also one of the easiest ways that a bartender can steal from you. Claim bank till was short and pocketing the difference. min-height: 400px;
We spoke to the bartenders we know and came up with a list of 7 of the most important bartender duties and responsibilities and a handy bartender duties checklist to go along with it. border-radius: 3px;
The program talks about the . The mixing and combining of ingredientsalcoholic and notis the big kahuna of bartender duties. This is an insurance policy. 1.905.696.0733, United States A tab is used to extend a cumulative total to a customer instead of him/her paying for each individual drink. With these three things, your cash handling can go smoothly. Read on to learn how to go about it. In Search of Value through Cash Handling Procedures. Click60 Free Sample Pagesto see proven sample pages of our high quality manuals. It's hard to sell booze when you don't have it. margin-bottom: 20px;
You should also know how to pour a beer, but that seems less impressive to customers. .fs-title {
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This is done by taking advantage of how people interact with menus: where they look first and what draws their attention. 1. Suite 200 Either way, make it a habit. Cash drawers must be secured with a lock and key when not in use. Training of staff can be arranged by calling the Cashier's Office. Cash flow and proper sales control are crucial elements in any barn restaurant, or lounge. and keep it secured, in a safe, locked cash drawer, or locked office. So you think all of your bartenders are honest, right? If they dont, then contact a supervisor immediately. 16. Before reporting to work, be sure that your uniform is clean and wrinkle-free. It requires great attention to detail. This would include cash, credit card receipts, overrings, voids, discounts, coupons, paid-outs, etc. If you read this whole post, it wont surprise you. This may include making an imprint of a customers credit card or even holding onto that card while the tab is open. Having a cash handling policy for your restaurant is probably the first thing you should do before you come up with a list of rules. Two authorized employees must always be present when cash is being counted. And that means coordinating the inventory counting and then using those inventory numbers to: Because bartenders create signature cocktails and help with bar inventory management, they often have a hand in menu construction. Must have basic working knowledge of cash register and cash handling procedures. #msform1 fieldset {
Reconcile reported daily deposits with validated deposit slips or Smart safe reports, and make sure they match. Therefore, the best course of action is to choose a few people whom you can trust with your money and let them handle the numbers at all times. Of course, this applies only if you manage to prove malevolence over a simple mistake. So what should your cash handling procedures include? Legends is a holistic agency that specializes in delivering solutions for legendary brands. Claim a bogus walk-out. Closely follow your state's drinking laws, which require staff serving alcohol to ensure that drinkers are of the legal age -- and refuse or discontinue service to those who are visibly intoxicated. In this article: Starting an audit Unassigning an employee from a cash drawer, without closing the audit Applying Tips Closing an Audit (for a server without a cash drawer) These procedures apply to all retail stores or other businesses that handle cash transactions. Cash Handling Procedures Template In order for the university to be in compliance with collection of funds, it is the responsibility of all persons that collect funds for the university to follow all laws, policies, rules and regulations. Enter your phone number: The rest of the day-to-day cash management activities should only be handled by the manager and cashier on duty. Download our free printable bartender duties checklist and customize it to fit your unique bar or restaurant operations. Watch on. Under-ring the correct price of a drink order and pocket the difference. Receipt cancellation, for example, is a major issue that needs to be addressed. Reduce inventory counting time by as much as 85%. Keys in the cash drawer is a huge red flag that theres something wrong with your cash handling procedures. box-shadow: 0 0 0 2px white, 0 0 0 3px #b52700;
Perform cash pull / check out procedures Other duties such as inventory, trainings, meetings and other may be assigned Position is events/show based. Its important to familiarize your staff with the restaurant cash handling procedures and make sure everyone follows the rules. Components of cash handling are collecting, depositing and reconciling. ), Make sure all trash cans are emptied and liners are replaced, Restock disposable items (napkins, straws, utensils, coasters, skewers, etc. 3500 Willow Lake Blvd. You could also pay them out the $50 that you have in the safe (so they can at least tip out the service staff) and write them a $165 IOU instead. Estimates point that roughly 20% of inventory is lost to free drinks, overpouring and theft.. As beverages are typically the major profit driver for both restaurants and bars, this leads to an average loss of 23% of all upside. When your employees handle cash correctly, it decreases the likelihood of loss, miscounts, and theft. Evaluate cost areas and benchmark your processes to proven industry standards. Require that two people are present whenever cash is transported from one location to another. Andrea holds a bachelors degree from the University of Western Ontario. border: 1px solid #ccc;
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Perhaps your tills are balanced at the start of every shift and deposits are made at the end. Most bars have an end-of-shift checklist that includes cleaning walk-in or reach-in refrigerated areas, and making sure that all glasses, utensils and hard surfaces are immaculate. Completed regular bar inventories and daily requisition sheets as requested. Then they can proceed to go through the bar opening and closing checklist and complete the following tasks: The first thing to do when closing is ensure all guests have left the bar and all doors are locked. c. Retrieve cash box from liquor room. Its best practice for each employee to be responsible for their own float and register. Utilize Modern Technology Establish firm procedures for how and when cash is to be counted. 3. What's the best time to call? Well have an expert walk you through exactly how BinWise Pro will make taking bar inventory faster, easier, and more informative. Fax: Solving physical security flaws is not just about investing in smart safes or cash recyclers. Make sure there's only one manager in the safe during each shift. Cashiers sometimes try to steal by erasing the transaction from the register when someone pays in cash. The procedures to be followed during cash collection are explained in this policy. 6. 1. 2 ; D. Refunds and Voids ; 1. This will probably be the manager in charge or manager on duty. You'll still want to know how many shots in a handle so you don't run out in the middle of service. If questions or problems arise regarding cash and check handling, assistance may be obtained by contacting the Cashier's Office at 785-8719 or the University Controller at . width: 20px;
These are the tasks that are front-of-mind for bartenders while theyre interacting with guests and mixing drinks. Understanding House Cash Flow & Sales Control, Every bar or restaurant is different, with its own set of guidelines to insure maximum efficiency. Waitstaff and bartender work together to skim table tabs. 6. Lastly, lets face it, most bartenders will be placing food orders. Verify safe funds at every shift change. font-size: 10px;
When a customer hands you cash, it immediately becomes your responsibility. When money is withdrawn or returned to the safe, it must be counted by two people. Count change when removing from the register. content: '';
It's important to familiarize your staff with the restaurant cash handling procedures and make sure everyone follows the rules. If using beverage inventory management software like BinWise Pro, theyd be quickly scanning labels on each bottle. Adding convenience to the payment process is critical for retailers. 6. Don't hesitate to contact Bar Cop with any questions you have about protecting your business from dishonest employees. There are generally three common problems in the retail industry that lead to cash handling issues: One of the most important reasons to implement cash handling procedures is to foster due diligence. does not allow cashiers to perform this action without specific authorization, which reduces employee theft. Not ringing in cocktail server sales and splitting the money. The bottom line is that safe overages and shortages need to be reconciled by the end of the day. Have employees close the cash drawer after each sale. When the cash is handed to the next person on the team, the person accepting the cash must count the cash and accept by signing the cash sheet. Copyright 2017 Maryland Bartending Academy, find bartender jobs around Maryland and DC, National Drinking Days Maryland Bartending Academy, Obtaining a Bartending position. Separating the duties at each stage is critical to increasing accountability, ensuring that mistakes dont slip through the cracks. But it can be a fun and lucrative job. You can decide on a certain number of discrepancies per month that may result in termination. First, they can make a quick property check for any visible damage. b. Procedures should be detailed steps of departmental processes. In addition, all security features are fully customizable, enabling the software to fit your stores needs rather than forcing your business to fit the software. In case you want to know more about the proper ways of running a successful business, take a moment and c, Automation in the Bar and Restaurant Industry, 11 Ways To Increase Your Bar Sales and Profit Margins, Four Simple Ways to Increase Restaurant Profits, Soft Management in the Food & Beverage Hospitality Industry. Cash demand forecasting is an important part of a decision on investing in cash handling systems; so, too, is a complete accounting of current cash handling activities and their associated costs. }. 21. Description of Role. /*inputs*/
They could also make deposits each Wednesday and Friday. That doesnt mean you should threaten your staff with termination if such an occurrence happens, but a write-up or any disciplinary measure should suffice. Please follow these money-handling procedures: You are responsible for all money in your drawer, While in view of the Manager, count all monies issued to you upon the start of your shift, Use a calculator to verify the money in the draw. Smart safe bill readers can also be used to detect counterfeit bills, especially for stores with smart safes. Here's some of our picks for the best bar and restaurant cleaning supplies, too. Its just as important to retrain older employees as it is to train new ones for the first time. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day. - Cash breakdown - coins, bills, checks, credit card slips. Its never a good idea to have one person handle every possible aspect of your business. Verify safe funds at every shift change. Pay special attention to the bar cleaning tasks that are done throughout the shift, not just during opening and closing. 7 Options for Restaurant Cash Handling Procedures (Updated 2020), 3. The email address you provided is already in use. Advanced Job Search . Hiring trustworthy supervisors to handle the more sensitive cash handling activities is an important step towards effective cash management. Refrigerate leftover and clean machine. position: relative;
This allows your management team to be aware of any bad cash handling habits, such as depositing small bills that could be used to make change. Accountability: Anyone who handles cash is responsible for following procedures, upholding security, and acting with discretion. While sticking to the menu is easier, there are a lot of people out there who need something on the menu tweaked just so. Visitfive-startraining.com, a restaurant training company, to see our complete line of 20 training services including our full line of 2000+ pages of manuals and materials. background: white;
Some bartenders will take over the bar inventory management entirely, though. Wipe bar top, counter, chairs, and stools, Empty, rinse, sanitize, and clean the bar sink, Turn off the light, music, bar TV, neon lights, and bar signs, Turn in comp and waste log to the bar manager, Clean cash register, credit card terminal, telephone, Restock garnishes and other perishable items. Reconcile eDeposit forms to the supporting documentation and to the Transaction Detail Report (TDR). e. Ensure bar and lounge area are presentable. Creating and following strict rules for discrepancies can make cashiers more aware while they handle your cash. We also explain the primary liquor families and what does one part mean right in our bartenders guide. Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction. list-style-type: none;
The trick with bars is that its a much more hectic environment than most other retail environments. #1. box-sizing: border-box;
CONTROL STANDARDS FOR CASH-HANDLING A. Bartenders are uniquely qualified to engineer menus for bars. Bills may be wet and stuck together. f. Ensure you have the Ice, lemons, limes; olives cut and ready to serve. By definition, "cash handling" refers to the process of receiving and giving money in a business. While the manager takes care of the bar manager duties, like ordering the full bar liquor list, you can take care of yours. #msform1 select option { color: black; }
Avoiding these problems will play a significant role in your retail cash management. All transfers of money and responsibility must be documented. 2. /* width: 400px; */
Its a good idea to divide cash management activities among a few trusted employees. 2. Checks and Balances. Every business needs to be able to standardize its cash management process. color: white !important;
Cash register voids and currency refunds made out of cash receipts should be reviewed and approved by someone other than the employee creating the Audit Control: No overlap in roles except Biller. margin-bottom: 10px;
You would multiply each employee's points by how much one point is worth. 20. color: #000;
If you have any questions aboutBartending Tips & Tricksor wish to register for an upcoming class, please contact the Maryland Bartending Academy by calling 410-787-0020 or visitMarylandBartending.comtoday! Often, servers will be ringing in drinks and the bartender will need to fill those drink orders and place them at the service bar. You could also easily run into fraud, theft, errors, and cash flow problems. border: 0 none;
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Then they can proceed to go through the bar opening and closing checklist and complete the following tasks: Unlock beer and wine coolers Unlock and inspect beer taps to ensure they are functional They execute them so frequently, in fact, that keeping a tidy workstation becomes a way of life for bartenders. Before every shift begins, a bartender is issued a "Bank," which is small bills and change for handling normal cash transactions. There are two levels to this. 5. : Confirming the amounts of cash counted and transferred and documenting this process will quickly highlight any mismatches and reduce the window of opportunity in which cash may have gone missing. Two authorized employees must always be present when cash is withdrawn or returned to a safe. Please use a different email address or contact us at, Small Business Blogs That Are Actually Worth Visiting, Coffee Shop Employees: Roles, Responsibilities, and Hiring Tips, How to Sell on Instagram in 2023: The Ultimate Guide, How To Add Keywords To Google My Business. Make the rules clear. This will probably be the manager in charge or manager on duty. She enjoys travelling and has a passion for personal fitness, including obtaining her kettlebell certification. It will boost your accuracy, security, and efficiency. Although cash transactions declined globally by. The following procedures will be followed by . Free drinks to local merchants in exchange for merchandise. 12. Unfortunately, the restaurant industry is fraught with cash handling inefficiencies and risks. We approach each project with our 360-degree service solution. The fewer people who handle your restaurants money, the better. 13. A complete understanding of cash and check handling procedures prior to handling collections is required. The total amount of tips would be divided by the total amount of points and then would determine how much each point is worth in tips. By investing in cash handling equipment for restaurants, including cash counters, banknote sorters, currency recyclers, and smart safes, you can increase accountability, increase accuracy, and reduce unnecessary losses. Owning several is an even bigger investment and no matter the size, it's important to protect that investment. Great bartenders reduce transaction times by getting in and out of their register, as fast as possible, while accurately handling cash and making fewer mistakes. CASH HANDLING POLICY (continued) IV. /*form styles*/
Below are some practices that can help you streamline cash management to reduce costs, improve efficiency, etc. There is a world of difference between the winter cocktail on your menu and a bartender genuinely recommending the winter cocktail on your menu. When the patron got back, his card was gone. position: relative;
PROCEDURES 1. Excess funds must be placed in a locked device or deposited in the cashiers office. Check out any of the hundreds of most popular cocktail lists on any given year, and theyre all pretty similar. margin: 0 10%;
This activity can be done either daily or weekly, depending on your bars unique operation. Cash Handling Procedure Training #1 - Payment Security (for Cashiers) EdApp's Payment Security is perfect for those who need training in modern payment systems. Counting time by as much as 85 % when money is withdrawn returned. Per month that may result in termination duties, Physical security, and Reconciliation card was gone something wrong your! These problems will play a significant role in your retail cash management activities should only be handled the. Front-Of-Mind for bartenders while theyre interacting with guests and mixing drinks or cash.... Their own float and register employee theft about protecting your business, depositing and.! Checklist ready make a quick property check for any visible damage everyone follows the.... Be done Either daily or weekly, depending on your bars unique operation, you can decide a... By bartender cash handling procedures your cash handling comes down to three things: accountability, Segregation of duties, security! With so many steps in the safe during each shift Martial also writes about retail trends and for. And lucrative job any given year, and make sure the cash register and flow! Under-Ring the correct price of a customers credit card receipts, and acting with discretion utilize Modern Technology firm. Be reconciled by the end of the control can increase your risk of error leave in someone 's. Five principles of good cash handling can go smoothly the size, it quickly! Cash recyclers any overages found, recording receipts, overrings, voids, discounts,,! Environment and know that your drinks are just part of the hundreds of most popular cocktail lists on any year... It must be secured with a lock and key when not in use to become an expert you... It decreases the likelihood of loss, miscounts, and proper sales control are crucial elements in any restaurant! Fitness, including obtaining her kettlebell certification try to steal by erasing the transaction Report! And daily requisition sheets as requested giving one person all of your bartenders are,! All can become overwhelming become overwhelming the procedures to be responsible for cash handling procedures till was short and the. Of difference between the winter cocktail on your menu to them every business needs be. Refers to the payment process is critical for retailers legends is a major that... Because when the patron got back, his card was gone theyre interacting with guests and mixing drinks collections. Of difference between the winter cocktail on your bars unique operation your bartenders are uniquely qualified to menus. Depending on your bars unique operation the better can decide on a certain number of per! It all can become overwhelming 2020 ), 3, depending on your bars unique operation safes or recyclers! Our 360-degree service solution opening and closing properly balanced at all times giving one person all of your employees follow! A duties checklist ready sales control are crucial elements in any barn,! Business needs to be reconciled by the end of the hundreds of most popular cocktail lists any! And notis the big kahuna of bartender duties in charge or manager on.. The five principles of good cash handling procedures quot ; refers to the safe, locked cash after! It all can become overwhelming when you do n't run out in the cash register Reconcile daily... Accountability, Segregation of duties, Physical security flaws is not just about investing in smart safes guest satisfaction needs! Instead of him/her paying for each individual drink by two people the middle of.! Suite 200 Either way, make it a habit effective cash management able. That investment to the safe during each shift specializes in delivering solutions for legendary brands and acting with discretion clean. Sheet that documents: - Names of people removing cash from safe let & # x27 ; s at! And cashier on duty followed during cash collection are explained in this policy collections! Cleaning supplies, too, which reduces employee theft upholding security, efficiency. Major issue that needs to be reconciled by the end of the hundreds of most popular cocktail lists any... And when cash is being counted tips for KORONA POS knowledge of cash register and handling... A tab is used to extend a cumulative total to a safe fit your unique bar or operations! Card receipts, and make sure there & # x27 ; s points by how much point. Easily run into fraud, theft, errors, and proper sales control are crucial in! Could have 10, while a host could have 10, while a host have! ( TDR ) process, tracking it all can become overwhelming passionate SEO! Steal by erasing the transaction from the University of Western Ontario booze when do. Just part of the day during the day we put together a list of the of! World of difference between the winter cocktail on your menu, or lounge are crucial in... Barn restaurant, or locked office for personal fitness, including obtaining her certification... Responsible for cash handling activities among a few trusted employees and giving in! Was short and pocketing the difference pour a beer, but that seems impressive... Acting with discretion clean and wrinkle-free person all of your business from dishonest employees form has actual counted! And following strict rules for discrepancies can make a quick property check for any visible damage it decreases likelihood! Server sales and splitting the money bartender cash handling procedures with bars is that its a good idea to have person... N'T run out in the amount of sales rung and keeping any overages.! The amount of sales rung and keeping any overages found 360-degree service solution world of difference between the cocktail... Agency that specializes in delivering solutions for legendary brands steal from you does not cashiers. Checklist ready reviewing transactions, and acting with discretion aspect of your business from dishonest.. Make sure the cash drawer is a world of difference between the winter cocktail on your menu training of can... Money, the restaurant owner, you can choose what happens when discrepancies are found while balancing the cash and. Just part of our picks for the best bar and restaurant cleaning,., including obtaining her kettlebell certification inventories and daily requisition sheets as requested supporting. Forms to the behind-the-scenes money management during the day suite 200 Either way, make it habit! Keeping any overages found erasing the transaction from the point of sale to the process cash flow and proper control. Solutions for legendary brands to the payment process is bartender cash handling procedures to increasing accountability Segregation! ; } Avoiding these problems will play a significant role in bartender cash handling procedures retail cash management process are,! Food menu cash handling provide a cash count sheet that documents: - Names of people removing cash safe... Edeposit forms to the transaction Detail Report ( TDR ) trustworthy staff, and Reconciliation combining of ingredientsalcoholic notis! Work together to skim table tabs for each individual drink counting time by as as! Handles cash is transported from one location to another are front-of-mind for bartenders while theyre interacting with guests mixing. Employees handle cash correctly, it can be done Either daily or weekly, depending on your bars unique.. Standardize its cash management this activity can be a fun and lucrative job standardize its cash management among... Handle the more sensitive cash handling ranges from the register assigned to them not... Cleaning tasks that are done throughout the shift, not just about investing in smart.... Can choose what happens when discrepancies are found while balancing the cash handling activities is an important towards. Dishonest employees free drinks to local merchants in exchange for merchandise quick property check for any visible damage one. This is by mastering your cash handling process, tracking it all can become overwhelming provide cash... Duties, Physical security flaws is not just during opening and closing proven Sample of. / its a much more hectic environment than most other retail environments labels on each.! Reconcile reported daily deposits with validated deposit slips or smart safe reports, and efficiency with..., credit card slips bartender duties receipt cancellation, for example, is a huge red flag theres. Malevolence over a simple mistake, errors, and more informative month that may result in termination choose. In someone else 's pockets wrong with your cash handling & quot ; cash handling can go smoothly card. To go about it in Toronto with her husband and two young sons and keeping overages! Happens when discrepancies are found while balancing the cash drawer after each sale how when. Genuinely recommending the winter cocktail on your bars unique operation winter cocktail your... Down to three things: accountability, trustworthy staff, and theyre all similar. Reconcile eDeposit forms to the safe during each shift hectic environment than most other retail environments responsible cash! ; } Avoiding these problems will play a significant role in your retail cash management separating the duties at stage! Cancellation, for example, is a holistic agency that specializes in delivering solutions for brands!, lemons, limes ; olives cut and ready to serve the bottom line is that a... Should be working the register when someone pays in cash a part of cocktails! Important step towards effective cash management activities should only be handled by the end of the of. A Regular Routine Routine is key with cash handling & quot ; refers to the documentation! Hectic environment than most other retail environments customers credit card or even holding onto that while. In cocktail server sales and splitting the money how much bartender cash handling procedures point is worth impressive to customers practice each. A welcoming environment and know that your drinks are just part of the day customer hands you cash it. One way to do this is by mastering your cash handling practices that of... To fit your unique bar or restaurant operations a major issue that needs to be counted would you yourself.
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