Aggregated Service Data. Through a partnership with PayActiv, we can now help LSS employees with their short term financial needs. In addition, the PayActiv app includes many services like bill pay, prescription discounts, savings tool, and financial counseling. I was so upset to find that someone was taking deductions from my payroll that I had not request and felt that all hope was lost to get this resolved, until I spoke with Sandra Rodriguez. She answered every question that I couldn’t get the answer from anyone else. use PayActiv to pay my baby sitter on time. The associates I spoke with were very helpful. Businesses that … I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. Thank you Sandra and also thank you Sostenes for your professionalism. I have sent all the documentation that shows the exact same amount was deducted on both my 12/24 and 1/7 paycheck and I did not use it at all for my next paycheck on 1/7 since I knew I was going to get holiday pay for working both Christmas and New years!!!! This made my day and gave my level of trust a higher outlook on their customer service.. If your employer offers the PayActiv benefit then simply download the app and create an account to get access. It works out way better. I Absolutely Love PayActiv ! Get up to 50% of your hard-earned wages every two weeks. She was the most calming and caring specialist. 4.0. on September 11, 2019. PayActiv gives workers a complete solution to access cash, pay bills, get around and prepare for the future. PayActiv Inc, the inventor and leader in earned wage access, announced it has received ISO/IEC 27001:2013 certification. Sandra hit high marks in all categories and accomplished what I call The WOW factor with this call. There is no monthly or recurring fee if services are not used. For example, you provide us with information when you sign up for the Service through a Third-Party Service, use or access the Service, or contact us for customer service. The Customer Service Is Great ! I provide that. PayActiv, Inc. (“we”, “us” or “our”) provides the Site and the information and services offered on the Site to you, subject to the following Terms of Use (“TOU”). Learned alot about financial stress and that I was not alone. Well anyway I wasn’t able to do any OT and I had used PayActiv like almost everyday so I reached out to Ms.Sandra R. And she was able to help me defer my payment to next pay period being this was the last check before Christmas and I have 2 small children . A new service is now available to LSS staff specifically for these types of situations. Ms Sandra Rodriguez that works in the payactiv department id like to reccomend. No Wait - No Delays The Fast Way to Get Access to Your Earned Income When you request it, we transfer funds to your card in real-time nights, weekends, holidays, 24x7x365 Please continue to periodically review t… Using the PayActiv mobile app or website you can transfer the money to your bank, prepaid card, or pick as cash from Walmart Money Center near you. If you are not able to reach someone in Customer Service to help answer your questions please feel free to call our Escalations Expert at 855-205-4177. Great company to use. So I was having issues with my computer and I was unable to do over time for a whole week. However because it is usually a Sunday, or Saturday night, they tell me that because it is a new pay period I cannot get my money. Excellent service from Sandra. 4880 Stevens Creek Blvd San Jose, CA 95129. Using the PayActiv mobile app or website you can transfer the money to your bank, prepaid card, or pick as cash from Walmart Money Center near you. Welcome to the PayActiv App, our websites www.payactiv.com and web.payactiv.com, and our PayPoint Kiosks collectively called (the “Site”). New users who want to enroll and get started, please continue reading below. Now I pay her on time.. — Farm worker, Single Mother, Age 23 “ use PayActiv to pay my baby sitter on time. For OnShift Wallet specific questions, please call 855.210.9410 or email us at walletsupport@payactiv.com. and I am very appreciative!!! It just acts funny on payweek and the app doesn't update itself.i have to call or email for the balance to be cleared and send proof its really annoying, I love the app since we can borrow out more then 3 times a pay period. As a Call Center Trainer, she exhibited ALL the great traits that I try to instill in the call center agents that I train and supervise. Much appreciated! No issues so far, but I'm pretty sure that if I ever have a problem, they'll be there to take care of it. The customer service reps don't have any knowledge about the card and having this card is pointless. Download PayActiv - Earned Wage Access and … I’m always struggling to come up with the funds to pay her. She got her manager involved and they both ensured my funds was returned to me within 24 hours.. Once again as usual I have had a negative experience. PayActiv is a life-saver. When I contact customer service, they ask me for a time sheet,signed by a supervisor, as proof that I have worked. use PayActiv to pay my baby sitter on time. We call or email, and they always have an answer that is helpful. I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. I need this $$ to pay my rent that I am already a week late from the holidays...this is unacceptable!!! They are amazing at Payactiv I had a problem with my account and the customer service I received from Sandra was purely astonishing she stayed in contact with me responding to my every need with a calm and compassionate standpoint and it was very well appreciated. They provide their employees lunch … At PayActiv, we understand: It’s more than a paycheck. It's your money - not a loan! Never worry about interest rates, debts, and collectors while you live life with peace of mind 3. It's your money - not a loan! She said I will get back with you . Sandra has been so helpful. Use live chat below or submit this form and someone will be in touch shortly. By using the Site, you agree to be bound by these TOU. We may, in our sole discretion, modify these TOU with or without notice to you. At PayActiv, we understand: It’s more than a paycheck. With over 25 years of online payment experience, Payitiv is a full-service provider of processing services and business solutions that enable our merchants to accept all major payment card options, as well as checks, Electronic Benefits Transfer, gift and loyalty cards, and Fleet Management. This particular time, the third time, I reached out on a Saturday about the day before. What is PayActiv? Great customer support and feedback, and the card works as well as any. And don't ask for a supervisor. It is so hard living from paycheck to paycheck and now I don't have to. ~Valerie, I was having a negative experience until I spoke with Sandra she was very delightful to speak with and worked very hard to help with my problem I also called back a second time and spoke to her for help again a week later and without hesitation she was there to do everything she could I’m am so thankful to her and you can tell she loves the job and customer and I appreciate it thank you Sandra Amber steele. Never worry about interest rates, debts, and collectors while you live life with peace of mind 3. Click here to download Android version from Google Play store. Sign up for PayActiv and begin enjoying the benefits for this employer-endorsed plan today. Customer Service Representative in San Jose, CA. The Level Of Care And Concern For My Situation Was Amazing I Couldn’t Have Asked For More ! It is ideal for servers, drivers, and other customer service positions. 1. They use the same banking platform CSR'S use at Payactiv. The customer service suck, the hold times for chat and the phone suck, their system never update anything on time, and they are always bsing people. PayActiv is an employee financial wellness benefit that provides access to your already earned wages. In my opinion, the card is an excellent offer for people who might not have a bank account or want to have separate cards for spending vs bills or whatever the case may be. For OnShift Wallet specific questions, please call 855.210.9410 or email us at walletsupport@payactiv.com. I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. In December 2017 Walmart started offering Earned Wage Access (EWA) to their 1.4 million associates in America. Aggregated Service Data. contact you for administrative purposes such as customer service, or to send communications, including updates on promotions and events, relating to products and services offered by us and by third parties. You can also use PayActiv for Amazon and Uber services. They provide their employees lunch and a nice work atmosphere. 1. 4.0. on September 11, 2019. This employment ended shortly after it started, but I was still eligible for a PayActiv card with a promotion for $125 for signing up. They provide their employees lunch and a nice work atmosphere. I couldn’t be more happy with the service I received. They treat you like family. In an ongoing effort to better understand and service Payactiv’s customers, at times Payactiv conducts research on its customer demographics, interests and behavior based on the personal information and other information provided to us. With just a $5 fee, avoid hundreds in late fees and payday loan interest 2. PayActiv automatically handles the calculation of tips and disburses them directly to an employee’s card or bank account. Payactiv takes great pride in our Customer Service. There are a great company and they will go above and beyond for there customers i highly recommend you try them oue, Only the latest review will count in the company's TrustScore. the PayActiv Platform will operate in combination with any other hardware, software, system, or data; the PayActiv Platform (or any products, services, information, or other material purchased or obtained by you through the PayActiv Platform) will meet your requirements or expectations; Payitiv provides world-class customer support to merchants in retail, dining, health care, fuel dispensing, and personal services. Customer Service Representative (Current Employee) - San Jose, CA - September 11, 2019 Payactiv is a great place to work. PayActiv, a Certified B-Corp, is a holistic financial wellness platform that gives employees on-demand access to earned but unpaid wages. Payactiv is a great place to work. I’m always struggling to come up with the funds to pay her. Now I pay her on time.. Farm worker, Single Mother, Age 23. Your company needs to give her a raise. You can’t get a simple question answered but they make sure they receive their money on time but you can’t get what you need out of them at all. THANK YOU!!! The customer service suck, the hold times for chat and the phone suck, their system never update anything on time, and they are always bsing people. You'll need your employee ID, mobile phone number, company name to get started. Amazing customer service.

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